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Showing posts from June, 2019

CIGA quarterly reports

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The last quarterly reports were rushed out after CIGA 'forgot' to publish them for 3 quarters despite being key Each Home Counts commitment (page 40 in the report). This was very shortly after I pointed this out.

Of course it's good to have reporting but the number are not terribly useful for consumers. It would be so much more useful to know for each concern the date it was installed to give us an idea of lag time vs recent installs, how many extractions were done and  products associated with worst failure rate etc.

A few comments:

Q1 2019 has a Basic maths error again. ((1626-1114)/1626)*100 is not 16% . This would have been signed off by CEO. That fact that the they have under calculated indicated incompetence rather than conspiracy.

From Q4 2018


"Historically water penetration influenced by weather conditions has resulted in claims being received. We continue to see a reduction in the level of claims received in this area due to improved weather conditions and mo…